Help Center

Everything you need to know about using Scamora.

How does Scamora calculate Trust Scores?
Scamora uses a 6-factor rule-based system covering review quality, authenticity, legitimacy, security, transparency, and performance. Every factor is explainable — click "Why this score?" on any entity page. Read the full methodology here.
Can I review any website, wallet, phone, or email?
Yes. If an entity does not exist on Scamora yet, it will be created automatically when you first search for it or submit a review. You can review any public entity.
How do I report a scam?
Use the Report a Scam page, or click the 🚩 Report button on any entity page. You can include evidence, amounts lost, and a description. Reports are reviewed by our moderation team.
How do I follow an entity?
Click the "Follow" button on any entity page while signed in. You'll receive notifications for new reviews, scam alerts, and trust score changes according to your notification preferences.
What is a subdomain and how does Scamora handle it?
A subdomain is a prefix of a main domain, like "mail.google.com" or "shop.brand.com". Scamora detects these automatically and links them to the main domain. When you view a subdomain, you'll see a notice and an option to view the main domain instead.
How do I claim a business profile?
Go to the entity page for your business and click "Claim". You'll be guided through a verification process. Claiming gives you the ability to respond to reviews and manage your public profile.
Can I edit or delete my review?
Yes. You can edit a review up to 3 times from your dashboard. Edited reviews are re-queued for moderation. Deletion is also available from your dashboard.
Why was my review not approved?
Reviews are checked for quality, authenticity, and policy compliance. Common rejection reasons include: too short, duplicate content, inappropriate language, or potential fake/fraudulent origin. Check your dashboard for moderation notes.
How do I embed a Scamora badge on my website?
On any entity page, scroll to the sidebar and copy the iframe embed code. This places a live trust badge on your website that updates automatically.
Is Scamora free to use?
Yes. Searching, reviewing, reporting, and following are all free. There are no paid tiers for core functionality.
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Our team usually responds within one business day.

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